Resolved -
Our partners have now resolved this incident. PayPad 4G connections are now restored.
Aug 20, 16:32 BST
Investigating -
PayPads using a 4G connection are currently experiencing service degradation due to an issue with one of our partners. Please connect to Wi-Fi to continue taking payments.
Aug 20, 10:00 BST
Resolved -
This issue has been resolved and payments are now completing normally. We're continuing to monitor to confirm everything is operating as expected.
Aug 19, 10:27 BST
Investigating -
We're aware that some customers are experiencing errors when completing payments. Payments are still going through for most customers, and we're investigating the cause of the failures.
Aug 19, 10:25 BST