Service Degradation - Refunds

Incident Report for Bumper

Identified

Refunds may show an outdated status in the Bumper dashboard. This is because refund status updates from one of our payment providers are not currently being processed, following an unannounced change to the data the provider sends us.
Our engineering team is deploying a fix on our side and is working with the provider to confirm the cause. Once the fix is live, we will update all affected refund statuses.
Posted Nov 05, 2026 - 14:05 GMT
This incident affects: Bumper API.